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  • Welcome to our Support Desk

    Can't Find The Answer To Your Question In Our Knowledge Base?

    Simply submit a ticket and one of our support
    representatives will be in touch shortly to help you.

     

    Do you have an existing ticket?

    No problem. You can see the status, check for
    updates, and read all of your existing tickets.

     


     


     


     


     


     


     


     


     


     
  • Create a New Ticket

    Note: If you've already created a ticket and just want to check the status of that ticket, click here.

    Marketing University Contact Form

    Add Attachment
    Most Asked Questions
    Access Marketing University Members Area

    You access your Marketing University Membership by logging in at:

    https://marketinguniversity.com/wp-login.php

    If you do not remember your password, please use the lost password utility as our support staff does not have access to members passwords.

    If you do not remember your UserName, please submit a ticket with the subject line of "Log in Help" and provide the email address and full name used when subscribing.


    Affiliate Login

    Log into your Marketing University Affiliate Account at:

    https://payblue.com/m/affiliate/login/MarketingUniversity 

    Your UserName is the email address associated with your Affiliate Account.

    If you do not remember your password, please use the lost password utility, as our help desk staff do not have access to affiliates passwords.


    Affiliate Sign Up

    Sign up to become a Marketing University Affiliate here: https://payblue.com/m/affiliate/register/MarketingUniversity

    Once you sign up, you can log in to get your affiliate links and tools.

     

     


    Cancel Trial Membership

    To cancel your 14 day trial please submit a ticket with the subject line "Trial Cancellation" and provide the full name and email address used when signing up for the trail.

    **REMEMBER** You MUST cancel BEFORE your trial ends to ensure you are not charged.  There is no refund available after the subscription has charged.


    Membership Cancellation

    To cancel your Marketing University membership please submit a ticket with the subject line of "Cancel Membership"  Please make sure to provide the full name and email address associated with the subscription.

    **NOTE** You must cancel your membership PRIOR to your next bill date to avoid that month's subscription payment.  Refunds will not be available for memberships canceled after the bill date.


    When Is My Billing Date

    Your billing date is on a 30 day schedule.  Your card on file will be charged 30 days after your last charge.  You will not be charged the same day every month.

     


    Refund

    Refunds must be requested in writing via this HelpDesk.

    A refund is only available within the first 30 days of your membership.  Refunds requested after renewal are not available.

    If you joined via the 14 day trail offer, refunds are NOT available.  The trial provides the time necessary to determine whether or not Marketing University is for you.


    View More Questions

     
  • Live Chat

    Most Asked Questions
    Access Marketing University Members Area

    You access your Marketing University Membership by logging in at:

    https://marketinguniversity.com/wp-login.php

    If you do not remember your password, please use the lost password utility as our support staff does not have access to members passwords.

    If you do not remember your UserName, please submit a ticket with the subject line of "Log in Help" and provide the email address and full name used when subscribing.


    Affiliate Login

    Log into your Marketing University Affiliate Account at:

    https://payblue.com/m/affiliate/login/MarketingUniversity 

    Your UserName is the email address associated with your Affiliate Account.

    If you do not remember your password, please use the lost password utility, as our help desk staff do not have access to affiliates passwords.


    Affiliate Sign Up

    Sign up to become a Marketing University Affiliate here: https://payblue.com/m/affiliate/register/MarketingUniversity

    Once you sign up, you can log in to get your affiliate links and tools.

     

     


    Cancel Trial Membership

    To cancel your 14 day trial please submit a ticket with the subject line "Trial Cancellation" and provide the full name and email address used when signing up for the trail.

    **REMEMBER** You MUST cancel BEFORE your trial ends to ensure you are not charged.  There is no refund available after the subscription has charged.


    Membership Cancellation

    To cancel your Marketing University membership please submit a ticket with the subject line of "Cancel Membership"  Please make sure to provide the full name and email address associated with the subscription.

    **NOTE** You must cancel your membership PRIOR to your next bill date to avoid that month's subscription payment.  Refunds will not be available for memberships canceled after the bill date.


    When Is My Billing Date

    Your billing date is on a 30 day schedule.  Your card on file will be charged 30 days after your last charge.  You will not be charged the same day every month.

     


    Refund

    Refunds must be requested in writing via this HelpDesk.

    A refund is only available within the first 30 days of your membership.  Refunds requested after renewal are not available.

    If you joined via the 14 day trail offer, refunds are NOT available.  The trial provides the time necessary to determine whether or not Marketing University is for you.


    View More Questions
  • Check Existing Ticket

    If you've already created a ticket and just need to check the status of that ticket, simply enter the email address you used to create the ticket below and click the button.

  • Click Here to Reset the Header

    You can customize the header by uploading two separate files.

    The background image and goes from the left side to the right side or the screen.

    The header image should contain your companies logo and anything else you wish to put on it. It will lay on top of the background image.

    The header image should be 1138 pixels wide and the same height as the background.
    Anything smaller than 1138 pixels will work as well (It centered across the top.)

    Below is an example of what your background image could look like:


    Below is an example of a header image. Note that it has a transparent background as it will lay on top of the background above (not required):


    Background Image:

    Header Image:

  • Edit Knowledge Base Articles


    Article Name Assigned Category Priority URL Hits T
    Access Marketing University Members AreaMembership Questions View108T
    Cancel Trial MembershipMembership Questions View57T
    Membership CancellationMembership Questions View53T
    Affiliate LoginAffiliate Questions View97T
    Affiliate Sign UpAffiliate Questions View59T
    When Is My Billing DateBilling View24T
    RefundBilling View24T
    Update Credit CardBilling View18T
    Can I change my billing dateBilling View16T
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