Note: If you've already created a ticket and just want to check the status of that ticket, click here.
Thank You
Your message has been submitted. We will contact you via email as soon as possible.
We strive to get back to our customers within 24 hours of receiving a ticket. If you have not received a response, please make sure to check any bulk, junk or spam filters you may be running that could have blocked our email to you.
Please feel free to let us know if you have any additional questions.
Best of Success,
Marketing University Customer Support
Please be sure to check your spam folder if you are using an online mail service.
If you do not remember your password, please use the lost password utility as our support staff does not have access to members passwords.
If you do not remember your UserName, please submit a ticket with the subject line of "Log in Help" and provide the email address and full name used when subscribing.
To cancel your 14 day trial please submit a ticket with the subject line "Trial Cancellation" and provide the full name and email address used when signing up for the trail.
**REMEMBER** You MUST cancel BEFORE your trial ends to ensure you are not charged. There is no refund available after the subscription has charged.
To cancel your Marketing University membership please submit a ticket with the subject line of "Cancel Membership" Please make sure to provide the full name and email address associated with the subscription.
**NOTE** You must cancel your membership PRIOR to your next bill date to avoid that month's subscription payment. Refunds will not be available for memberships canceled after the bill date.
Your billing date is on a 30 day schedule. Your card on file will be charged 30 days after your last charge. You will not be charged the same day every month.
Refunds must be requested in writing via this HelpDesk.
A refund is only available within the first 30 days of your membership. Refunds requested after renewal are not available.
If you joined via the 14 day trail offer, refunds are NOT available. The trial provides the time necessary to determine whether or not Marketing University is for you.
If you do not remember your password, please use the lost password utility as our support staff does not have access to members passwords.
If you do not remember your UserName, please submit a ticket with the subject line of "Log in Help" and provide the email address and full name used when subscribing.
To cancel your 14 day trial please submit a ticket with the subject line "Trial Cancellation" and provide the full name and email address used when signing up for the trail.
**REMEMBER** You MUST cancel BEFORE your trial ends to ensure you are not charged. There is no refund available after the subscription has charged.
To cancel your Marketing University membership please submit a ticket with the subject line of "Cancel Membership" Please make sure to provide the full name and email address associated with the subscription.
**NOTE** You must cancel your membership PRIOR to your next bill date to avoid that month's subscription payment. Refunds will not be available for memberships canceled after the bill date.
Your billing date is on a 30 day schedule. Your card on file will be charged 30 days after your last charge. You will not be charged the same day every month.
Refunds must be requested in writing via this HelpDesk.
A refund is only available within the first 30 days of your membership. Refunds requested after renewal are not available.
If you joined via the 14 day trail offer, refunds are NOT available. The trial provides the time necessary to determine whether or not Marketing University is for you.
